Shipping policy

Thank you for shopping with BINURA. We aim to process and deliver your order as quickly and reliably as possible.

Order Processing

Orders are typically processed within 1–3 business days after your order is placed.

Orders placed on weekends or public holidays may begin processing on the next business day.

Once your order has shipped, you will receive a confirmation email with tracking information where available.

Shipping Times

Estimated delivery times after dispatch:

United States: 5–10 business days
United Kingdom: 5–10 business days
Europe: 5–12 business days
Other international destinations: 7–15 business days

These are estimated delivery times and may vary depending on the destination, carrier, customs processing, and circumstances outside our reasonable control.

Shipping Costs

Shipping costs, if applicable, will be displayed at checkout before you complete your purchase.

Tracking Your Order

When tracking is available, you will receive your tracking information by email once your order has been dispatched.

Please allow some time for the carrier's tracking system to update after receiving your shipping confirmation.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address.

If you notice an error in your shipping address, please contact us as soon as possible at support@binura.store.

We cannot guarantee that an address can be changed once an order has been processed or dispatched.

Delayed Orders

Occasionally, orders may experience delays due to carriers, customs, severe weather, high-volume periods, or other circumstances outside our reasonable control.

If your order has not arrived within the expected delivery period, please contact us at support@binura.store and we will assist you.

Lost Packages

If your tracking information indicates that your package has been lost, or your order has not arrived within a reasonable period after the estimated delivery date, please contact us.

We will review the shipment with the carrier and work with you toward an appropriate resolution.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive an incorrect product, please contact us at support@binura.store as soon as possible after delivery.

Please include your order number and, where applicable, photographs showing the issue so we can assist you.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. Any applicable charges will be the responsibility of the customer unless otherwise stated at checkout.